Refund Policy
Commitment to the Sleep Consulting Process Establishing healthy sleep routines requires consistency, commitment, and time. When you purchase a sleep plan or book a consultation with Sleepbudsleep, we dedicate significant resources and personalized attention to understanding your family’s unique needs. Because our services involve the immediate delivery of intellectual property, customized scheduling, and dedicated professional time, our refund parameters are strictly defined to ensure fairness and efficiency for all our clients.
Pre-Consultation Refund Eligibility We understand that unexpected circumstances can arise, requiring you to cancel your appointment. We offer refunds only before the consultation takes place. If you have purchased a plan or sleep program, you are eligible to claim a refund strictly prior to your scheduled appointment date. This ensures that you have flexibility before our dedicated one-on-one time begins, provided the request is submitted within the required timeframe.
The Cancellation and Refund Procedure To initiate an eligible refund prior to your appointment, you must contact Monica directly via email at sleepbudsleep@gmail.com. This request must be received exactly 2 to 3 working days before the scheduled consultation period. Once your email is received within this timeframe, we will review the request and process the refund back to your original payment method. Failure to notify us within this 2 to 3 working day window will result in the forfeiture of your refund eligibility.
Strict Post-Consultation Policy We do not offer refunds after the consultation has been completed. Once the scheduled consultation has taken place—whether virtually or in-person—the service is considered rendered. Because the customized advice, sleep plans, and professional expertise have already been delivered, post-consultation refunds are strictly not eligible under any circumstances. We encourage all clients to fully engage with the process and the provided materials to see the best results.
Rescheduling as an Alternative If you are unable to attend your scheduled consultation but do not wish to cancel entirely, we encourage you to reach out to us to reschedule. While refunds are governed by the strict timelines outlined above, we are happy to work with you to find a new appointment time if you notify us in advance. For any questions regarding your eligibility or to adjust your booking, please reach out to us at sleepbudsleep@gmail.com.
Contact
Questions about these terms? Reach me at:
Sleep Bud Sleep
Chennai, Tamil Nadu, India
Email: sleepbudsleep@gmail.com
Phone: +91 98408 86838
